Richard Lang

Richard Lang, B.A.A., PMP, is an experienced Agile Coach, Scrum Master, and Project Manager currently at GoTo since June 2017. With a robust background in customer service, support management, and project implementation across various industries, Richard has demonstrated significant achievements in quality assurance and team processes, notably improving testing coverage and customer support outcomes. Previously, roles included Senior Implementation Consultant at PetalMD, Consultant at R3D, and Manager, Product Management at Oracle (formerly Taleo), where strategic oversight and cross-functional leadership were pivotal in managing complex projects and enhancing operational readiness. Richard holds a Bachelor's Degree in Computer/Information Technology Administration and Management from the University of Moncton.