Jennifer Coleman

Jennifer Coleman has a diverse work experience spanning multiple industries. Jennifer currently holds the position of Sr. Customer Success Manager at Govenda, where they have been employed since 2021. Prior to this role, they worked as a Customer Success Manager at the same company.

From 2016 to 2021, Jennifer worked at Turning Point Justice, holding various roles. Jennifer started as a Retail Account Specialist in 2016 and progressed to become a Retail Account Manager, Product Manager/Retail Account Manager, and finally the Director of Operations.

Before joining Turning Point Justice, Jennifer worked at Burlington Stores, Inc. from 2012 to 2016. Jennifer started as a Loss Prevention Associate (Team Lead) and then took on the role of Customer Service Supervisor/Alternate Keyholder, where they managed front end operations and provided customer service.

Jennifer began their career at the University of Florida Police Department in 2009, where they worked as a Student Nighttime Auxiliary Patrol Driver/Dispatcher. Jennifer also gained experience as a Loss Prevention Agent at US Security Associates in 2011.

In 2009, Jennifer interned at the Palm Beach County Sheriff's Office, where they participated in various criminal investigations and ride-a-longs with different units.

Their earliest work experience was at the Animal Health Care Center, where they worked as a Kennel Assistant/Technician from 2007 to 2008, caring for animals and assisting veterinarians.

Throughout their career, Jennifer has honed their skills in customer success, operations management, retail account management, loss prevention, and law enforcement.

Jennifer Coleman attended the University of Florida from 2008 to 2011, where they obtained a Bachelor of Arts degree in Criminology. In May 2011, they also obtained a certification as a Florida "D" licensed security officer from the State of Florida.