Marquis Shaw

Marquis Shaw is a seasoned business analyst with experience at GovCIO since August 2021, following a robust tenure at Exela Technologies where Marquis held the positions of Team Lead and Customer Service Associate from January 2007 to August 2021. In the role of Team Lead, Marquis enhanced client satisfaction by improving monthly service level agreement scores by 10 percentage points. Marquis possesses a strong educational background, with a Master of Science in Informatics and a Bachelor of Science in Information Systems Management from the University of Maryland Global Campus, along with an Associate of Sciences in Computer and Information Science from Prince George's Community College.