Thomas Carter, PMP, ITIL is an experienced project manager with a strong background in IT infrastructure and technology integration. Currently serving as a Project Manager at GovCIO since November 2023, Thomas manages development projects related to ServiceNow and operational projects for IT infrastructure. Previously, Thomas held roles including Technical Project Manager at Optum, focusing on IT Infrastructure projects and PMO processes, and Senior Analyst at Mission Health, leading numerous application migrations. Thomas also has experience as the Owner/Operator of Hermetech, providing technology solutions for small businesses, and has contributed to various organizations in roles emphasizing audiovisual technology and event management. Thomas holds a Bachelor of Science in Technology from the University of North Carolina Asheville.