Gozo Cabs
Utsav Mondal has a diverse professional background with over six years of experience in customer service and administrative roles. Utsav currently serves as a Customer Service Representative at Gozo Cabs since May 2019. Prior to this, Utsav worked at Wipro Limited as a Customer Service Executive, providing technical chat support for North America. Utsav also held customer service positions where technical assistance was provided through chat. Earlier experience includes administrative responsibilities at Bihany Academy and sales support as a Customer Assistant at Shoppers Stop. Utsav holds a Master of Business Administration (MBA) in Marketing from St. Thomas Boys School.
Gozo Cabs
Gozo is a travel technology company changing how India travels between cities. Gozo has served in over 7000 towns & cities already. We have an massive network of chauffeured cabs that make it easy for you to travel any where in India. If you are using a different service provide for cabs, you are either paying too much or getting too little for your ₹. We aggregate quality cabs from our expansive network of our cab providers across India. Our platform matches a customers demand for a cab with an operator who will serve with 'delight'. The core pillars of our offering are quality service, complete transparency and trust. Our vision - To be the MOST TRUSTED travel experience provider across India. We are fanatic about customer experience. As a taxi service provider, we want customers to travel comfortably, affordably and without having to haggle for price or compromise on quality. As a travel platform, our vision is to beyond the taxi ride and help clients with a personalized and memorable experience on that trip, whether it be for business or pleasure. All our trips are provided by pre-screened drivers, commercially licensed vehicles and are measured for customer satisfaction. Transparency is the KEY at Gozo. Over 30% of our business comes from repeat customers and service quality is the primary driver for the above metric. Learn more about us with a short (quick and dirty) video presentation https://youtu.be/_VmItNPOf9o