Rodi Marcus is an experienced Service Delivery Manager currently at GPsupport, where responsibilities include fostering a scalable team culture and optimizing operational processes in preparation for business expansion. Previously, Rodi served as Service Delivery Lead at Virtual IT Group (VITG), managing a team of skilled consultants and focusing on process management, team accountability, and client management. Rodi’s diverse background includes leadership roles at Powernet, where contributions ranged from mentoring up-and-coming engineers to overseeing technical support operations. Rodi has also held positions in technical support at XpressteX and as a computer technician at Mobile Laptops, alongside experience in management at United Petroleum Pty Ltd. Rodi holds a Bachelor's Degree in Information Technology from La Trobe University and a High School diploma from St Monica's College Epping.
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