Muhammad Kashan Khan

Senior Operations Manager at Graana

Muhammad Kashan Khan has a diverse work experience spanning over a decade. Muhammad Kashan is currently working as an Operations Manager at Graana.com since November 2022. Prior to this, they served as the AM Operations (South) at Graana.com from February 2021 to January 2023. Muhammad Kashan also worked as a Team Lead Catalog at Graana.com from July 2020 to February 2021, where they led operations in three departments including Catalog, Media, and AIRA.

Before joining Graana.com, Muhammad worked as a Business Development Executive at OLX Pakistan from May 2018 to July 2020. Muhammad Kashan also gained experience as a Business Centre Executive at Ufone from August 2017 to February 2018.

Prior to Ufone, they worked as a Customer Care Executive at wi-tribe Pakistan from December 2016 to August 2017. In this role, they were responsible for monitoring sales and billing from walk-in customers, maintaining client relations, conducting audits, managing the center, and handling inventory.

Muhammad also worked as an Assistant Manager Sales at Trade Polymerz Pvt Ltd from September 2015 to April 2016. And they served as a Key Accounts Manager at TradeKey from July 2013 to September 2015, where they focused on business development and creating long-term value for the organization.

Earlier in their career, Muhammad worked as an Executive at IBEX | Global from August 2010 to July 2013. In this role, they worked on various projects under the TRG domain, including handling sales of AT&T services for B2B SMEs in the US market.

Muhammad's work experience also includes being an Academic Head at Arena Multimedia from September 2007 to January 2009. In this role, they were responsible for data management and documentation for over 500 students.

Overall, Muhammad Kashan Khan has gained extensive experience in operations management, business development, customer care, and sales.

Muhammad Kashan Khan completed their Bachelor of Commerce (BCom) degree in E-Commerce/Electronic Commerce from Karachi University from 2009 to 2012. In 2006, they received a certification in Microsoft Office from APTECH Computer Education. Additionally, they obtained several certifications including KnowBe4 Security Awareness Training, Compliance Series: Acceptable Use Policy, and Global Privacy and Data Protection from KnowBe4 in May 2019.

Links

Previous companies

wi-tribe Pakistan Limited logo

Org chart

Timeline

  • Senior Operations Manager

    September 1, 2023 - present

  • Operations Manager

    November, 2022

  • AM Operations (South)

    February, 2021

  • Team Lead Catalog

    July, 2020

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