Hayley Heng

Hayley Heng is a Lead Data Scientist for Omnicommerce at Grab since December 2021, focusing on the Omnicommerce Loyalty Program as a key product analyst. Previously, Hayley served as a Senior Data Scientist in both Omnicommerce and Regional Supermarket sectors at Grab, where responsibilities included building analytics capabilities, designing ETL pipelines, and maintaining dashboards using Databricks and Power BI. Prior experience at Singtel spanned several roles, including Business Analytics Manager for Postpaid Mobile, where achievements included receiving multiple awards for outstanding contributions and leading a team to deliver data-driven insights essential for decision-making. Hayley also worked as a Product Marketing Manager for Singtel Music, participating in the Management Associate Program, enhancing marketing efforts across various channels. Hayley holds a Double Degree in Accountancy and Business (Marketing) with First Class Honours from Nanyang Technological University Singapore, complemented by an exchange program at Amsterdam University of Applied Sciences.