Izzul Azhar is a Senior Manager at Grab Support Operations in Malaysia, where they leverage over eight years of leadership experience and more than nine years in Customer Experience. They currently lead teams in GrabFinancial Support, Merchant Support, Telesales, Business Process Improvement, and Help Centre. Previously, Izzul held various roles at Grab and gained valuable experience as a Laboratory Assistant intern and a Customer Experience Specialist. Izzul earned a Bachelor of Science in Biotechnology (Hons) from International Islamic University Malaysia and has consistently demonstrated a commitment to excellence in their professional journey.
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