Setha Heang is an experienced operations professional with a focus on customer service and management. Currently serving as an Assistant Manager for Operations at Grab since September 2019, Setha supervises day-to-day operations at the Grab Driver Centre and monitors quality and performance to meet KPIs. Prior roles include Area Sales Manager at Annam Group, Senior Customer Service Officer at PRASAC, Operation Manager, and Assistant Managing Director at V-Star Group Co., Ltd, with a strong background in logistics, staff management, and customer service. Setha holds a Bachelor's Degree in Finance and Banking from the University of Cambodia, completed in 2011.
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