Irina Ratescu

Irina Ratescu is a skilled Service Operations Engineer at Gradyent, with extensive experience in technical support and operations across various companies. Previously at Aidence as a Software Support Engineer, Irina excelled in resolving complex issues related to software products. With a strong foundation in technical support gained at Phenom and Bynder, Irina's expertise also includes SharePoint Online support at Microsoft, where responsibilities encompassed troubleshooting, design, and customer communication. Prior experience at Accenture involved roles such as MPA Specialist and Acting Team Lead, demonstrating capabilities in sales support, team coordination, and performance evaluation. Irina began a career in customer service at Webhelp, offering technical assistance to clients. Irina holds a degree in Foreign Languages from the University of Bucharest and completed additional education at RGB Photography School and Colegiul National Bogdan Petriceicu Hasdeu.