Ekin Tran

Ekin Tran is an experienced Technical Support Engineer currently at Grafana Labs since October 2021, with a strong background in providing technical support for various platforms. Ekin previously served in similar roles at ServiceNow from May 2020 to October 2021, where responsibilities included managing SaaS support and resolving complex issues for partners and customers. Prior positions include Technical Support Engineer at Tableau Software, Senior Analyst at Dell EMC, IT Technician at Best IT Engineering, and Service Desk Analyst at ACT Logistics (AU). Ekin holds a degree from the University of Sydney, earned between 2008 and 2012.