Joshua Gasvoda

Joshua Gasvoda currently serves as the Customer Experience Operations Manager at Grafana Labs since October 2023. Previously, Joshua worked at Workday, where roles included Principal CX Strategist and Senior CX Strategist from October 2019 to June 2023, focusing on customer-centric initiatives to enhance retention, renewals, and satisfaction, as well as leading digital CX programs with advanced analytics. Prior experience includes serving as Systems Integration Manager and Senior Analyst at Accenture, where Joshua designed service models for global companies and developed comprehensive solutions for human capital management. Joshua holds a B.S. and M.S. in Industrial and Manufacturing Systems Engineering from the University of Wisconsin-Madison.