Paola Johnson

Paola Johnson currently serves as the Customer & Community Marketing Manager at Grafana Labs since July 2025. Previously, Paola held the position of Senior Customer Marketing Manager at Tipalti, where responsibility included leading the customer case study process and developing a strategic framework for scaling the Customer Marketing function. Prior roles include Director of Community and Customer Advocacy at ThoughtSpot, overseeing a global online community, and various sales and account management positions at CA Technologies, focusing on IT Service Management and API Management solutions. Paola began a career in marketing while studying at the University of Houston, where a Bachelor's degree in Marketing and Management was earned.