Global E-commerce and Client Services

The Global E-commerce and Client Services team at Graff is responsible for managing and optimizing the online shopping experience for clients worldwide. This includes overseeing the trading and content on Graff's e-commerce platforms, ensuring exceptional client service, and leveraging customer relationship management (CRM) to enhance client engagement and satisfaction. The team works to uphold the highest standards of excellence and innovation, reflecting Graff's legacy in the fine jewellery industry.