Mitch Harris

Mitch Harris currently serves as the Head of Customer Success at Graft since June 2022. Previously, Mitch held the position of Vice President of Customer Success at Outlier AI from 2020 to May 2022, where responsibilities included enhancing team performance and implementing new software for improved customer insights. Prior to this, Mitch was the VP of Global Customer Success & Business Operations at SparkPost from 2014 to 2019, achieving significant customer retention and streamlining reporting processes. Early career experiences include leadership roles at Message Systems, Telstra International, Mavenir, Openwave Systems, and Philips Speech Processing, focusing on sales operations, solution consulting, and product management. Mitch holds a BEng(Hons) degree in Manufacturing Systems Engineering from the University of Portsmouth.