Derek Daugherty

Derek Daugherty is a skilled Technical Support Specialist at Graham Engineering Company, LLC, since August 2015, demonstrating expertise in IT support across multiple facilities. Previously, Derek held the position of PC Technician II at ES3, managing IT issues during overnight hours and providing deskside support for a variety of technical problems. Prior experience includes serving as a Service Desk Analyst at Global Data Consultants, where Derek excelled in delivering high-quality customer service through various communication channels. Derek holds an Associate's degree in Computer Technology/Computer Systems Technology from YTI Career Institute, which was completed in 2014. Additionally, Derek has experience in customer service from a role as a Produce/Grocery Associate at Giant Food.