Jamell Brown-Smith

Jamell Brown-Smith possesses extensive experience in IT and technology support, currently serving as a Sr IT System Administrator at Graham Healthcare Group since March 2017, where responsibilities include network and telephony administration, as well as Windows server and Azure domain administration. Previous roles include IT System Administrator and IT Technician at the same organization, providing deskside and remote support for a variety of IT-related issues. Jamell also worked at Geek Squad as a Consultation Agent/Advanced Repair Agent, diagnosing consumer technology issues, and provided IT support at Ohio Wesleyan University as a Student Helpdesk member. An earlier position as an IT Assistant at Burrell Communications involved implementing technology solutions and advising on upgrades. Jamell holds a Bachelor's degree in Journalism from Ohio Wesleyan University, earned between 2011 and 2015.