Kathy Ryan currently serves as an E-Commerce Enhanced Support Specialist at Grainger Canada since October 2016, previously holding the role of Customer Service Supervisor. Prior to Grainger, Kathy was the Sales & Service Manager at Lykki.com from December 2013 to September 2016, where responsibilities included leading a sales team and developing strategies to achieve growth targets. Kathy spent a significant part of her career at Grand & Toy (an OfficeMax company), serving in various roles such as Western Sales Support Manager and Inside Sales Manager, focusing on sales support and performance management for different market segments. Kathy began a career in customer service at Grand & Toy, overseeing customer service operations between January 1994 and January 2003. Educational background includes attendance at Burnaby Central Secondary from 1985 to 1986.
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