Krista Proulx

Krista Proulx is an accomplished professional with extensive experience in client services and program management, currently serving as the Manager of Client Services & Programs at Grainger Canada since May 2013. In previous roles, Krista has effectively established best practices for technical services operations, managed day-to-day maintenance of equipment, and led high-performance teams across multiple locations. With a strong background in coaching, performance management, and compliance, Krista has been instrumental in driving financial objectives and productivity improvements. Prior experiences include positions at Symcor, BlackBerry, and Convergys, showcasing a robust history of team leadership and operational excellence. Krista holds a Bachelor of Business Administration with a focus on Human Resources Management and a Certificate in Tourism and Travel Services Management from Mount Saint Vincent University.