Junior CRM Developer (costa Rica)

Customer Service · Full-time · Costa Rica · Remote possible

Job description

The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.   Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.  Want to know more? See more of what we do here.  

As a member of the Operations team, the Junior Developer-CRM works with a team of Developers and Analysts to provide application support to Simpleview’s Customer Relationship Management (CRM) system and other related products for clients.  Support requests for a Junior Software Developer include performing basic customizations on a clients system, creating client reports, data maintenance and updates in a web application.  Current technologies used include Javascript, ColdFusion, Angular and SQL with an upcoming shift to Node.JS and React.  This is an entry level position with opportunities to advance quickly. 

What your impact will look like here:

  • Generate reports using provided templates, basic SQL, ColdFusion, and JavaScript
  • Customize client web sites using CSS, JavaScript, Coldfusion, and SQL
  • Work with CRM Project Managers and Analysts to review work orders and gather any additional requirements that are required
  • Test all completed work to ensure proper and error free functionality
  • Complete and respond to all change requests
  • Follow best-practices and standards and demonstrated by your leads.
  • Update all project notes and statuses daily within the internal Simpleview system
  • Maintain accurate time records

You will love this job if you have

  • Basic understanding of HTML and CSS
  • Basic understanding of functional and object-oriented programming.
  • Basic understanding of HTTP.
  • It is helpful to have a basic understanding of JavaScript, SQL, ColdFusion, or other server-side scripting languages.
  • Ability to accept guidance and the desire to become a strong web developer.
  • Solid communication skills and the ability to work within a team environment.
  • Strong attention to detail
  • Relentless work ethic in a fast paced environment
  • Excellent written and verbal communication skills

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