Heather B.

Heather B. has a diverse work experience spanning several industries and roles. Heather has recently worked as a Product Manager at Gray since 2022. Prior to that, from 2018 to 2022, they were a Senior Business Analyst at Favor TechConsulting, LLC (FTC), where they collaborated with multiple stakeholders to assess business needs and write user stories. From 2017 to 2018, they were a Senior Business Analyst at Leidos, serving as the ScrumMaster for two project teams and managing epics/stories/tasks. Before that, from 2015 to 2017, they worked as a Functional/Requirements Analyst at Technatomy Corporation, analyzing requirements and creating user stories. From 2013 to 2015, they held multiple roles at VeriSolv Technologies, including Business Analyst, Technical Analyst, and Oracle Database Developer. Starting their career in 1999, they worked at Electronic Data Systems as an Oracle Database Administrator and Software Production Support. In 2001, they briefly worked as an IT Support Staff at Dayton Children's Hospital.

Heather B. obtained an Associates degree in Information Technology from Miami Jacobs College. In addition to their degree, they have obtained several certifications including the ITIL Foundation Certificate in IT Management in May 2004. Heather also holds a Microsoft Certified Solutions Developer (MCSD) 6.0 certification, which they obtained from Microsoft in October 2000. Heather also completed the VA Privacy and HIPAA Training and is certified by the U.S. Department of Veterans Affairs on an annual basis.