Therese Powers

Therese Powers has a diverse work experience in the fields of business systems analysis, client success management, consulting, and client services management. Therese is currently employed at GrayHair Software as a Business Systems Analyst, where they started in December 2021. Prior to this, they worked as a Client Success Manager at GrayHair Software from July 2018 to December 2021, helping clients navigate the complexities of mailing. Before that, they served as a Consultant from October 2015 to July 2018. Therese also held the role of Vice President of Client Services at GrayHair Software from April 2007 to September 2015, where they supervised a team of Account Managers, troubleshooted issues, and facilitated client on-boarding and education. Earlier in their career, they worked as a Client Services Manager at Com-Pak Services from November 2000 to April 2007 and at Quebecor World from 1985 to 2001.

Therese Powers' education history includes attending Eastern Illinois University and IC Catholic Prep. No specific degrees or fields of study are provided.

In addition to their formal education, Therese Powers has obtained multiple certifications. These certifications include:

- Certified Scrum Product Owner (CSPO) from Scrum Alliance in December 2022

- Creating API Documentation from LinkedIn in December 2022

- Web Security: User Authentication and Access Control from LinkedIn in October 2022

- Agile Product Owner Role: Foundations from LinkedIn in September 2022

- Scrum: The Basics from LinkedIn in September 2022

- AWS Certified Solutions Architect - Associate (SAA-C02) Cert Prep: 5 Identity and Access Management from LinkedIn in August 2022

- Introducing Postman from LinkedIn in April 2022

- Learning REST APIs from LinkedIn in April 2022

- Project Management Simplified from LinkedIn in February 2022

- API Testing Foundations from LinkedIn in January 2022

- UX Research Methods: Interviewing from LinkedIn in January 2022

- Business Analyst and Project Manager Collaboration from LinkedIn in December 2021

- Agile Requirements Foundations from LinkedIn in September 2021

- Business Analysis Foundations from LinkedIn in August 2021

- AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in November 2021

Furthermore, Therese Powers has obtained a certification in MailPro Fundamentals from Idealliance, but the specific month and year are not provided.