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Pernell Durran Grice

Customer Service Supervisor at Great HealthWorks

Pernell Durran Grice has a diverse work experience. They worked at Great Health Works as a Customer Service Supervisor, where they managed and monitored a team of up to 10 Customer Service/Retention Representatives. Their responsibilities included driving customer service and retention levels to excellence by conducting audits, providing feedback and coaching, and resolving customer and employee concerns. They also worked as a Franchise Owner at Financial Education Services, where they focused on helping clients improve their credit to achieve financial goals. Additionally, they had a role as the Owner of Mr. Smell Good, a business that is not specified. Furthermore, they worked at Broward Aviation as an Administrative Coordinator, where they played a key role in improving office efficiency and customer service through overhauling the filing system and providing administrative assistance and management support. They also gathered and consolidated data for various projects and provided guidance on government funding of land acquisitions. Lastly, they worked at Arriva Medical as an Intake Coordinator, responsible for coordinating patient intake processes.

Pernell Durran Grice holds an Associates of Arts degree in Architecture from Broward College. The duration of their education at Broward College is not specified.

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