Jessica Johnson

Jessica Johnson is a seasoned professional with extensive experience in customer success and administration. Currently serving as a Senior Customer Success Manager at Great Place to Work US since September 2019, Jessica partners with businesses to enhance employee fulfillment and identifies churn signals and growth opportunities. Previously, Jessica held the role of Customer Success Manager at Apptivo Inc, where innovative processes were developed to improve client adaptation to software. In earlier positions, Jessica contributed as a Corporate Administrative Assistant at DARTSLIVE USA, Inc., managing accounts and streamlining inventory processes, and as a Conversational English Instructor at AEON Corporation, fostering engagement among diverse student age groups. Jessica holds a Bachelor of Science degree in Environmental Studies from San Jose State University.