Ramona McCarthy

Ramona McCarthy is a seasoned professional in customer experience management with extensive experience in the hospitality sector. Currently serving as the Senior Customer Experience Manager at Hanover, GPE since January 2020, Ramona has previously held roles such as Estates Manager, Head of Customer Experience, and Rooms Division Manager across various prestigious establishments including lrm, Le Méridien Hotels & Resorts, The Connaught, THE LUXURY COLLECTION, and Ringhotels e.V. Ramona's educational background includes advanced studies at Cranfield School of Management, along with foundational education in history, literature, and French from Christian Gymnasium Hermannsburg and Albrecht Thaer Schule.