Diana Jones is a seasoned professional with extensive experience in business development, certification, and customer service. Currently serving as a Business Development Specialist at Greater Cleveland RTA since May 2018, Diana previously held roles such as Certification Officer at Northeast Ohio Regional Sewer District and Outreach Director for MBE Certification at the Ohio Minority Supplier Development Council. Diana's career also includes significant tenure at Fifth Third Bank, where roles included Customer Service Manager and Compliance Specialist, along with a position as Registrar/Program Administrator at Gestalt Institute of Cleveland. Diana holds a Master of Public Administration from The University of Akron and a Bachelor of Business Administration in Marketing from the same institution.
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