Sarah Clark is a seasoned Software Support Engineer at Greater Giving since May 2013, where responsibilities include managing escalation processes and providing third-tier support for applications, as well as maintaining production environments. Prior experience includes roles such as Application Support Developer at InComm, where Sarah developed applications to enhance IT operations, and Graduate Research and Teaching Assistant at Georgia Institute of Technology, leading a research project on automated fault localization. Earlier experiences at InComm as a Senior Application Analyst involved troubleshooting complex applications and developing training for team members. Sarah holds a Master’s degree in Computer Science from Georgia Institute of Technology and a Bachelor’s degree in Computer Science & Mathematics from Mills College.
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