Chris Underwood serves as the Resource Management Systems Coordinator for the Greater Orlando Aviation Authority, where responsibilities include troubleshooting and user support for the Resource Management System, collaborating with various teams for system evaluation and upgrades. Prior roles within the Authority include Airport Operations Scheduling & Billing Coordinator, where monthly usage reports were prepared, and Airport Operations Center Coordinator, overseeing daily operations of common-use facilities. Previously, Underwood held positions in customer service and operations at Walt Disney World, Frontier Airlines, Hyatt Hotels Corporation, Virgin Atlantic Airways, and SeaWorld Orlando. Academic credentials include a Bachelor's degree in Hospitality Management from the University of Central Florida and an Associate's degree in Business Administration from Valencia College.
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Greater Orlando Aviation Authority: Orlando International (MCO) and Executive (ORL) Airports
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Orlando International (MCO) and Executive Airports (ORL) are managed by the Greater Orlando Aviation Authority, which is governed by a seven-member board; the mayor of the City of Orlando, the Chairman of the Board of County Commissioners, and five other members who are appointed by the Governor of the State of Florida, subject to confirmation by the senate. Orlando International Airport is operated by the Chief Executive Officer, who is appointed by the Authority, and his staff over 1,000 employees.