Jodi Hanken

Jodi Hanken is a seasoned professional with extensive experience in customer service and account management. Currently serving as the Director of Customer Service at GreaterGood.com since April 2019, Jodi Hanken excels in developing and improving customer service products and leading a team across various external channels. Previously, as an Account Manager at Skybridge Americas Inc. from November 2011 to April 2019, Jodi Hanken managed client relationships and ensured professional service delivery. Prior experience includes a role as Training Manager at Skybridge Marketing Group from December 1995 to 2011, where Jodi Hanken oversaw the Centralized Training Department, focusing on content development and training best practices.