Nicole Spoto

Senior Customer Experience Manager at MUM Industries Inc.

Nicole Spoto is a seasoned professional with extensive experience in customer experience management, marketing, operations, and hospitality. Currently serving as the Senior Customer Experience Manager at MUM Industries since May 2012, Nicole has been integral to enhancing customer relations within a contract manufacturing environment. Previously, Nicole held roles at A Plus Injury Treatment Center as a Senior Marketing Executive/VP of Operations and at Flight Options, LLC as Owner Services Manager, where responsibilities included team training and daily operations management. Nicole's earlier experience includes serving as Hotel General Manager at Mario's International, overseeing multiple departments and improving sales, and as Front Desk Supervisor at French Quarter Holiday Inn, where guest operations and reservation management were key functions. Nicole earned a Bachelor of Arts in Business Management from Kent State University.

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Mentor, United States

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MUM Industries Inc.

Founded in 1996, MUM Industries, Inc. is the parent company to a diverse group of industrial product manufacturers. Integra Enclosures manufactures NEMA-rated enclosures for a variety of applications where sensitive electronics and components need protection from the elements. Integra has become a market leader by providing products that protect in the harshest of environments by utilizing the latest technologies, materials, and designs. StrongBox is a leader in Stainless Steel and Aluminum Enclosures for the irrigation and electrical distribution markets. StrongBox specializes in service pedestals, backflow and pump enclosures, and cabinets for DOT applications. Strongbox cabinets are designed for demanding NEMA 3R, 3SX, and 4X applications. EMF specializes in custom-built, NEMA rated electrical enclosures for a wide range of uses. Enclosures can be customized from their wide range of standard products or manufactured to meet exact specifications. At MUM Industries, our team is at the core of our business and success. We believe in empowering and nourishing our employees with the tools, skills, and knowledge needed to grow and succeed. We are committed to meeting and exceeding our customer’s expectations by providing world-class products and services through continuous improvement and innovation. Headquartered in Mentor, Ohio, MUM Industries focuses on expanding through organic growth, new product development, and geographic expansion. All MUM companies emphasize creativity, problem solving, have extensive engineering know-how, strong manufacturing resources, and tremendous customer service. With five locations across the globe, MUM Industries provides the products and services to how our customers need it, where they need it and when they need it.