GreatWater Garages roots go back to 1984, when Rich Dykstra founded his first auto repair shop in Hudsonville, MI. In 2006, when Rich was ready to hang up his wrench, he was fortunate to be able to keep the business in the family by passing it on to his son, Jim. Not everybody has that option. But thanks to GreatWater, you’ve got the opportunity to do the next best thing: Leave your business in the hands of a group of folks who will treat you, your team and your customers like family. And families do right by each other.

Automotive

Family

Small & Medium Businesses

GreatWater Garages

GreatWater Garages' headquarters in Grand Rapids, MI, United States

Jim Dykstra

Taylor Mitchell

Mark Doornbos

Michael Finke

Kyle Fitzpatrick

Fitz Lassing

The Leadership Team at GreatWater Garages is responsible for guiding the company’s overarching strategy and ensuring operational excellence across all locations. This team collaborates on financial planning, marketing initiatives, technology integration, and acquisitions while fostering a family-oriented culture that prioritizes customer satisfaction and employee well-being. Together, they work to uphold the legacy of great service initiated by the founder and aim to expand the company’s reach and influence in the auto repair industry.

Leadership Team

The Finance and Operations team at GreatWater Garages is responsible for managing the company’s financial health and operational efficiency. They oversee budgeting, financial planning, payroll management, and compliance, ensuring that resources are allocated effectively to support the company's mission of providing exceptional automotive services. By implementing robust financial strategies and operational controls, this team helps to sustain the family-oriented values that define GreatWater Garages.

Finance and Operations

The Human Resources Team at GreatWater Garages is dedicated to fostering a supportive and family-oriented workplace culture. They focus on talent acquisition, employee development, and retention, ensuring that both the team and customers receive exceptional care. By implementing training programs and managing employee relations, this team plays a crucial role in maintaining a harmonious and productive environment that reflects the company's values.

Human Resources Team

The Marketing Team at GreatWater Garages is responsible for crafting and executing strategies to enhance brand visibility and foster community engagement. This team develops marketing campaigns that emphasize the company's family-oriented values and commitment to customer care, while also driving awareness of their services. Through creative content, social media outreach, and community events, they aim to strengthen customer loyalty and attract new business.

Marketing Team

The Technology and Support team at GreatWater Garages is responsible for overseeing the company's IT infrastructure and ensuring seamless operation of technology systems. They provide technical support to employees, manage software and hardware solutions, and implement innovative technologies to enhance customer service and operational efficiency throughout the garage network. By maintaining reliable technology, they enable the family-like care that GreatWater is committed to providing its clients and team members.

GreatWater Garages

Org chart

Teams

Leadership Team

Finance and Operations

Human Resources Team

Marketing Team

Technology and Support

Offices

GreatWater Garages

Org chart

Teams

Leadership Team

Finance and Operations

Human Resources Team

Marketing Team

Technology and Support

Offices

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