Carlos Goberna Pons

Senior Customer Success Manager at Green Eagle Solutions

Carlos Goberna Pons has a diverse and extensive work experience. Carlos started their career as a Responsable de Equipo Ventas at AIESEC in Graz from October 2013 to September 2014, where they were responsible for leading a multicultural team in the sales department. Carlos also collaborated with other departments to establish and implement marketing and sales strategies.

In 2015, Carlos worked as a Prácticas Administrativas at the Embajada de España en Albania. During this time, they performed administrative tasks, helped in preparing the quarterly economic report of Albania, and served as an international observer alongside OSCE/ODHIR.

From September 2015 to June 2016, Carlos had a role as Prácticas Desarrollo Comercial Internacional Proyecto XPANDE at Cámara de Comercio de España. Here, they gained experience in international business development.

Carlos then joined FAMECO in June 2017 as a Desarrollo Comercial Internacional, where they were responsible for managing and developing international relations in the clinical analysis instruments purchasing department. Their key responsibilities included prospecting new distributors, managing a portfolio of international suppliers, negotiating and preparing purchase offers, organizing transportation solutions, and participating in international trade fairs. Carlos worked in this role until January 2019.

Lastly, Carlos worked at Green Eagle Solutions, where they started as a Business Developer in July 2020 and transitioned to a Customer Success Manager role in May 2021. Their responsibilities in these roles are not specified.

Overall, Carlos Goberna Pons has demonstrated a strong background in sales, international business development, customer success, and administration through their diverse work experiences.

Carlos Goberna Pons has a diverse education history. In 1998, they completed their Bachalaureat Général en Série Economique et Sociale in Sciences Economiques et Sociales at Lycée Français de Madrid. From 2010 to 2016, they pursued a Grado en Administración y Dirección de Empresas at Universidad Carlos III de Madrid, with a specialization in Administration and Management of English-Talking Companies. Carlos further enhanced their education by attending the Summer School program in Trade, Development, and the Environment at The London School of Economics and Political Science (LSE) in 2016. In 2018, Carlos completed the Digital Leadership & Digital Product Management MicroMasters program at edX, focusing on Business and Management. In 2019, they obtained an International MBA specializing in Big Data from Escuela de Organización Industrial. Additionally, Carlos has obtained multiple certifications from edX, including Business Analytics for Data-Driven Decision Making, Driving Digital Innovation Through Experimentation, Product Management with Lean, Agile and System Design Thinking, Leading in the Digital Age, Platform Strategy for Business, and Digital Transformation Strategy.

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Timeline

  • Senior Customer Success Manager

    February 1, 2024 - present

  • Customer Success Manager

    May, 2021

  • Business Developer

    July, 2020