Sales and Customer Operations

The Sales and Customer Operations team at Green Mountain Energy Company focuses on driving customer acquisition and retention through effective sales strategies and impeccable customer service. The Business Residential Sales Reps engage potential residential customers with our renewable energy plans, while the Vendor Operations Specialists manage relationships and operations with third-party vendors to ensure smooth service delivery. The Director of Customer Care oversees the customer support functions, ensuring high satisfaction and swift issue resolution. The ACP Account Coordinators handle accounts, focusing on maintaining customer relationships and addressing any account-specific concerns. Together, this team is pivotal in promoting sustainable energy solutions and ensuring a positive customer experience.