Ciarán Marshall has a diverse work experience in various customer success and customer service roles. Ciarán is currently working at Greenhouse Software as a Customer Success Director, a position they have held since March 2023. Prior to this, Ciarán was a Senior Customer Success Manager at Greenhouse Software from June 2021 to March 2023, and a Customer Success Manager from April 2020 to June 2021. In 2021, they also worked as a Mentor at Gradguide. Before joining Greenhouse Software, Ciarán worked at SocialTalent as a Senior Customer Success Manager from March 2019 to March 2020. From 2014 to 2019, they held several roles at hipages, including Retention Team Manager, Customer Success Specialist, Customer Solutions Specialist, and Customer Support Representative. Ciarán started their career at Allied Mills as a Customer Service Representative in 2013 and later moved to Asteron Life as a Client Resource Specialist in 2014.
Ciarán Marshall studied at the National College of Ireland from 2019 to 2021, earning a BA Honours degree in Business Management. Prior to that, they attended Coolmine Community School from 2001 to 2008, but didn't obtain a specific degree or field of study. Additionally, Ciarán has obtained several certifications, including Gradguide Mentorship - Cohort 6 from Gradguide in June 2021, Excel Essential Training (Office 365) from LinkedIn in July 2020, and Digital Marketing Circuit from General Assembly in April 2017. It's worth noting that Ciarán also obtained a BA Honours degree in Business Management from the National College of Ireland, although the month and year of completion are not specified.
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