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Orla Glynn

Customer Success Manager II at Greenhouse

Orla Glynn has a diverse work experience in various roles and industries. Orla is currently working at Greenhouse Software as a Customer Success Manager since June 2022. Prior to this, they worked as a Customer Support Specialist II from March 2022 to June 2022, and as a Customer Support Specialist from May 2021 to March 2022, both at the same company.

Before joining Greenhouse Software, Orla worked at Amazon as an Investigations Specialist (DE) from August 2020 to May 2021. Orla also has experience working as a Customer Service Representative at Three Ireland from May 2020 to August 2020.

Orla has international work experience as well. Orla worked as an English Teacher at EMG Education from October 2018 to April 2020. Prior to that, they worked as an Interviewer and Transcriptionist at the National University of Ireland, Galway from June 2018 to October 2018. Orla also worked as an English Teacher at Froebel's International School from January 2016 to July 2016.

Overall, Orla has a strong background in customer support and success roles, as well as teaching experience. Orla has gained expertise in these areas through their previous employment in reputable organizations.

Orla Glynn has a Bachelor's degree in Applied Languages with a focus on Irish, Spanish, and German. Orla obtained their degree from the University of Limerick, where they studied from 2014 to 2018. In 2016, they also attended Universidad de Salamanca for a period of time, although the specific details about their degree are not specified. Additionally, Orla has obtained several certifications, including "Empathy for Customer Service Professionals," "Ergonomics 101," and "Thriving @ Work: Leveraging the Connection between Well-Being and Productivity." These certifications were obtained in May 2020 from LinkedIn.

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Timeline

  • Customer Success Manager II

    October 1, 2023 - present

  • Customer Success Manager

    June, 2022

  • Customer Support Specialist Ll

    March, 2022

  • Customer Support Specialist

    May, 2021