Sterling G. Hardaway

Sterling G. Hardaway is currently working as a Customer Success Manager II, Mid-Market at Greenhouse Software, a leading hiring software company. In this role, they help businesses improve their hiring process and attract top talent. Prior to this, they were a Mentor at First Round Fast Track in 2021.

From 2020 to 2022, Sterling worked at Target as a Senior Onboarding Project Manager for Target Plus, where they built relationships with brands and sellers in the third-party marketplace. Sterling G. partnered with merchandising and operations teams to launch new marketplace categories.

In 2020, they worked as a Customer Success Manager at CommunityConnect Labs, where they engaged hard-to-reach communities using SMS technology. Sterling G. managed relationships with various organizations and ensured the success of projects related to the 2020 Census and immigrants' public charge status.

In 2019, Sterling was a Project Lead at YCore, a social impact fellowship. Sterling G. recruited and managed a team to deliver a project for Oakland Lacrosse and implemented fundraising strategies.

From 2016 to 2019, they worked at DonorsChoose, initially as a Partnerships Associate and later as a Senior Associate, Partnership Activation. Sterling G. activated campaigns for corporate and foundation partners, improved BI tool usage, and implemented Salesforce automation.

In 2015, Sterling was a Digital Media & IT Associate at RENEW International, where they leveraged technology to find cost and time savings. Sterling G. also produced digital content and provided strategic consultation.

Sterling G. started their career as an Administrative Assistant at Cross-Cultural Solutions in 2014, followed by various roles at Marquette University Office of Advancement from 2012 to 2014, including Senior Challenge 2014 Co-Chair, Senior Speaker Coordinator, Help Desk Analyst, and Hunger Clean-Up Co-Coordinator.

In 2013, they interned as a Legislative Reference Bureau Intern at the City of Milwaukee. Sterling has gained a variety of skills and experience throughout their career in customer success, project management, partnerships, and technology.

Sterling G. Hardaway completed their Bachelor of Arts (B.A.) degree in International Affairs from Marquette University from 2010 to 2014. Prior to that, they obtained their High School Diploma from Iona Preparatory School between 2006 and 2010. Additionally, Sterling G. Hardaway has several additional certifications, including "Business Development Foundations: Researching Market and Customer Needs" and "Value Realization Best Practices for Customer Success Management" from LinkedIn in 2020, as well as various certifications from LinkedIn and Amazon Web Services (AWS) in 2019 and 2018, focusing on topics such as programming, sales, and professional relationships.