Sebastian Prado

Sebastian Prado has a diverse range of work experience. Their most recent role was as an IT Support Specialist at Greenlane Holdings, Inc. starting in April 2023.

Prior to that, Sebastian worked as an Information Technology Administrator at NONGSHIM AMERICA, INC. from April 2022 to October 2022. In this role, they oversaw and maintained various areas within the IT infrastructure, conducted market research for a new Data Loss Prevention solution, and created documentation for complex issues.

Sebastian also has experience working at California Baptist University. From August 2020 to January 2022, they were the User Services Lead, where they oversaw Helpdesk operations and staff, developed strategies to improve the university's IT infrastructure, and set goals for a high-performance team. Prior to that, they worked as a Customer Support Analyst from March 2017 to August 2020, providing support to staff and faculty, maintaining computer systems, and installing new equipment.

Additionally, Sebastian gained experience as a Teaching Assistant at California Baptist University from January 2020 to April 2020, where they provided tutoring and grading support for physics classes.

Lastly, Sebastian completed a Microcomputer & Robotics Internship at NASA from May 2019 to September 2019. In this role, they researched and tested sensors and robotics, developed a mobile app for Android, and supervised a team of developers.

Overall, Sebastian Prado has a strong background in IT support and administration, with experience in user services, customer support, teaching, and internships in the technology sector.

Sebastian Prado completed their education at California Baptist University, starting in 2016 and graduating in 2021 with a Bachelor's degree in Computer Science. Sebastian then continued their education at the same university and obtained a Master of Science in Information Technology Management from 2021 to 2022. Alongside their academic achievements, Sebastian also obtained additional certifications. In December 2022, they became Scrum Master Certified (SMC) through the Six Sigma Global Institute. Additionally, they obtained a Six Sigma Black Belt Certification - Level I from the Aveta Business Institute in the same month and year.