Ronson Wylie

Ronson Wylie is an experienced professional in call center operations and customer solutions, currently serving as Service Center Manager at Ebix since February 2022. Prior to this role, Ronson held positions at GreenSky® as Manager Customer Solutions from October 2020 to September 2024, and at Southeastrans, Inc. where responsibilities included Director Call Center Operations and Call Center Operations Manager from August 2017 to December 2021. There, Ronson led operational resource planning, recruitment, training, and performance evaluations. Previously, Ronson was Call Center Supervisor at Delta Dental Ins. from January 2014 to August 2017, managing a team of 15-25 agents and focusing on service level improvements. Ronson studied at Georgia State University from 1986 to 1987.