Ian Yates

Ian Yates is an accomplished professional with a diverse background in management and leadership within the public and housing sectors. Currently serving as the Head of Digital Innovation at GreenSquareAccord since March 2022, Ian drives the organization's digital innovation strategy while guiding the team in developing solutions to complex business challenges. Previously, Ian held the position of Service Delivery Manager at Westlea Housing Association, where responsibilities included overseeing responsive repairs operations. Ian's extensive experience also encompasses an Operations Manager role at Worcester City Council, managing significant service delivery projects, and leading high-performing teams. Ian's early career involved positions in leisure services, horticulture, and various operational roles, complemented by a strong educational foundation in business administration and management studies from notable institutions.