Leigh Grey-Smith

Leigh Grey-Smith is a seasoned User Experience Lead and Director at Greytone Consulting Pty Ltd since January 2005, currently serving as Chief Design Officer at norg.ai on a part-time basis from March 2024 to January 2025. Leigh has extensive experience in user experience design, having held significant roles such as User Experience Designer at Telstra, where contributions included navigating market reactions post-Optus data breach, and Head of UX at the Digital Transformation Agency, focusing on citizen segmentation research and agile design culture. Previous positions include Lead User Experience Designer at Conversion Digital, Head of User Experience at Alliance Software, and a Digital Director role at The Sphere Agency. Leigh holds degrees from the University of Melbourne and the Victorian College of the Arts.