Krystal Johnson

Krystal Johnson has over 18 years of progressive experience in retail management and operations, currently serving as Hardware Operations Manager at Grimco, Inc. since April 2009. Key accomplishments include overcoming a $200,000 deficit as Sales/Branch Manager in Raleigh, NC, and achieving an average growth rate of over 23% annually in subsequent years. Krystal played a crucial role in multiple acquisitions from 2011 to 2019, ensuring a minimum of 90% customer retention. Prior experience includes a Multi-unit Store Manager role at Zale, where Krystal was nominated for regional manager training, and a Store Manager position at Luxottica Retail, where new inventory methods were successfully implemented. Earlier in the career, Krystal was an Assistant Store Manager at G+G Retail, Inc., focusing on payroll reduction and sales increases. Krystal holds a Bachelor of Arts in Interdisciplinary Social Science from the University of South Florida.