Laura Maria dos Santos

Laura Maria dos Santos has work experience at two companies.

At Gringo, they worked as a VoC Analyst since January 2022. Prior to that, they worked as an Estagiária de Operações from May 2021 to January 2022.

At FEA júnior USP, they held multiple roles. Laura Maria worked as Experiência do cliente from February 2021 to June 2021, as a Consultor sênior from January 2021 to June 2021, and as a Consultor from April 2020 to December 2020.

Laura Maria dos Santos completed their Bachelor's degree in Administration from the School of Economics, Business and Accounting at the University of São Paulo, which they pursued from 2020 to 2024. In 2021, they also completed a General Business Program from the Business Training Company, focusing on Administration and Business. Prior to that, Laura Maria dos Santos obtained a Technical degree in Marketing from the ETEC - Escola Técnica Estadual de São Paulo, which they pursued from 2016 to 2018.

In addition to their formal education, Laura Maria dos Santos also holds certifications. Laura Maria obtained a CX - Voice of Customer certification from the MBA SEDA Executive Education in April 2023. Laura Maria also completed a certification course on "Work Smarter, Not Harder: Time Management for Personal & Professional Productivity" from UC Irvine in April 2023.