Thalis Augusto Forcelini

Thalis Augusto Forcelini is a Supervisor de Customer Experience at Gringo with experience in managing customer service teams. Thalis also has a background in sales monitoring at SumUp and customer service roles at various companies such as Softtek, Agência Vitamina, and Lattine Solutions. Thalis holds a postgraduate degree in leadership and strategic people management from FIA Business School and has completed courses in quality management and leadership. Thalis has a degree in Advertising and Marketing from Universidade Paulista and has previous experience in market analysis, customer service, and sales operations.