Don Quarles

Service Desk Manager at GRIT Technologies

Don joined GRIT Technologies in January 2015, becoming a valuable member of the GRIT Service Desk team. He learned quickly, working as the first level of support, answering calls and interacting directly with clients. Don responds to issues immediately, effectively resolving them, or escalating to the engineering staff, or the senior NOC team as necessary. Don joined the United States Marine Corps Reserve in 2012, and is currently a LCpl and is responsible for (you guessed it) IT work when he has to attend to his military duty. With the flexibility afforded him through his key role at GRIT Technologies, Don juggles his work and his duties in the Marine Corps. Don is also working on his Associates Degree in Microsoft Networking at Baker College and plans to obtain a Bachelor Degree in some type of IT Networking.

Links

Timeline

  • Service Desk Manager

    Current role