Eleni Koutsovasili

Eleni Koutsovasili is a seasoned professional in service delivery and business analysis, currently serving as a Service Delivery Manager at GRNET - Greek Research & Technology Network since February 2023. Prior experience includes an Associate Manager role at Dialectica from October 2019 to January 2023, where Eleni led a team, engaged with consulting clients, conducted extensive market research, and ensured data integrity. Eleni's career encompasses roles as a Business Analyst/Consultant at EWORX S.A., where market research and user experience analysis were key responsibilities, and as a Customer Service Representative at Piraeus Direct Solutions S.A., supporting bank clients. Eleni holds a Bachelor of Science in Management Science and Technology from Athens University of Economics and Business, complemented by studies in Business Administration at Audencia and the University of Westminster.