Admission Officer Supporting Education Centre Of Australia (eca), Australia - Remote In China

We are looking for a skilled professional to support Education Centre of Australia (ECA) as an Admissions Officer (China) in an administrative capacity, supporting enrollment and admissions processes for Greater China. The successful candidate will assist with the coordination of admissions activities and ensure timely processing of applications for the ECA and partnership brands. The role will assist with processing applications and providing administrative support throughout the admissions process, from initial application to issuance of the Confirmation of Enrolment (COE), ensuring that applications are processed in line with established guidelines. The role will report to the Senior Business Development Manager, Greater China. They will work closely with the Director of Admissions and be a key member of the admissions team supporting the student at all stages of the student recruitment process for all ECA brands.

About Education Centre of Australia (ECA Group) (www.eca.edu.au):

The Education Centre of Australia (ECA) is one of the leading and diverse education groups that operates at the forefront of Australia’s Higher Education Sector, with multiple campuses in Sydney, Brisbane, Melbourne, and Adelaide. Over the past two decades we have helped tens of thousands of students through English language courses, undergraduate and postgraduate degrees, and targeted internships.

Established in 2006 and headquartered in Sydney, ECA has grown to an annual admission of over 7,000 new students from over 40 countries. Students are largely sourced from ECA’s own recruitment offices in 7 regions and from its network of some 1,200+ education agents around the world.

ECA operate campuses in partnership with 6 universities across Sydney, Melbourne, Brisbane, Adelaide, and London:

  1. Victoria University – Sydney & Brisbane

https://www.vu.edu.au/vu-sydney /https://www.vu.edu.au/vu-brisbane

  2. Swinburne University – Sydney

https://www.swinburne.edu.au/sydney/

  3. University of Tasmania – Melbourne & Sydney   

https://www.utas.edu.au/community-and-partners/partner/educational/melbourne

  4. University of Sunshine Coast – Adelaide

https://www.usc.edu.au/study/life-at-unisc/study-locations/unisc-adelaide

  5. University of Canberra – Sydney

https://www.canberra.edu.au/future-students/study-at-uc/other-locations/sydney/sydney-hills-campus

  6. London Metropolitan University – London     

https://www.londonmet.ac.uk/courses/international-foundation-programme/

Key duties 

• Support the achievement of the sales targets with the Head of Acquisition team for each brand for Greater China.

• Monitor visa decisions from Greater China for each brand and address areas of risk as identified.

• Support GS assessment

• Provide reports as required.

• Process and communicate the offers and COES issued.

• Data entry

• Post intake activity, eg Deferrals/cancellations

• Adhere to daily targets to ensure agreed service levels are met at all times.

• Communicate with agents.

• Process all admissions actions as required.

• Communicate delays / changes to service levels as appropriate

• Work with brand stakeholders to ensure a seamless enrolment process for all students

Required Experience:

• Bachelors level or equivalent experience

• International education sector

• Higher education admissions team

• Stakeholder management

• Training (staff or agents)

• Familiarity GS rules

• Understanding of the international education regulatory environment

• A thorough knowledge of international and domestic qualifications including English language.

• Strong report writing skills

• Communication skills

• Intermediate to advanced excel and word skills including formula and formatting

Desirable Skills:

• A second language
• Conversion experience