EW

Elonda W.

Channel Account Manager at Ground Control

Elonda W. has a diverse work experience spanning over two decades. Elonda is currently working as a Channel Account Manager at Ground Control, where they are responsible for staying connected to remote assets through satellite and cellular solutions and managing asset management solutions. Prior to this, from 2018 to 2021, they served as an Account Manager - Key Accounts at Wireless Innovation.

Elonda also has extensive experience at Honeywell, where they worked from 2010 to 2018 as a Solutions Architect. Their responsibilities included analyzing customer needs, defining and monitoring the progress of Engineering Work Requests, and capturing customer use cases.

From 2004 to 2010, Elonda worked as an Operations Manager at EMS Technologies, managing customer care and support for an international technology company. Elonda also played a role in developing and implementing an inter-agency communication plan to efficiently respond to client needs.

Before their corporate roles, Elonda worked as a Teacher at Carbondale Community High School from 2001 to 2004. Elonda planned and presented academic content for Spanish language learners, employed instructional strategies to engage students, and accommodated different learning and communication styles.

Lastly, Elonda started their career as a Graduate Assistant - Editorial Associate at Southern Illinois University from 1999 to 2001. Elonda managed the office personnel and the publication of the Journal of Pidgin and Creole Languages, corresponded with authors worldwide, and assisted in selecting relevant content for publication.

Overall, Elonda W. has held various roles in account management, solutions architecture, customer care, teaching, and academic publishing throughout their career.

Elonda W. pursued their education starting in 1991 at the University of Wisconsin-Eau Claire, where they earned a Bachelor of Arts (B.A.) degree in Industrial and Organizational Psychology. Elonda continued their studies from 1999 to 2001 at Southern Illinois University, Carbondale, obtaining a Master of Arts (M.A.) degree in Linguistics, Spanish, Secondary Education.

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Timeline

  • Channel Account Manager

    August, 2021 - present