Olivier Herbin

Olivier HERBIN is an experienced project manager specializing in CRM and Salesforce applications, currently serving as Responsable applicatif "Relation client" at Groupe AGRICA since February 2022. Key responsibilities include overseeing the build and run of four client relationship applications, implementing a Salesforce migration roadmap, and managing four maintenance teams. At Niji, Olivier has been responsible for the delivery of a portfolio of 20 projects, leading a team of five project managers. Olivier's previous roles at NIJI - Ikumbi Solutions and Sodexo involved directing Salesforce projects, managing a CRM application for 380 users, and executing significant digital transformation projects. With a master's degree in engineering from HEI, Olivier has extensive expertise in CRM solutions and has contributed to various high-profile projects throughout a career spanning over two decades.