Ebrahim Mellal

Ebrahim MELLAL is an experienced executive with a strong background in customer relations and operational management. Currently serving as Directeur des Opérations et Relation Client France at Groupe BPCE since 2022, MELLAL is a member of the executive committee and contributes to the strategic alignment of customer relations with business objectives. Prior to this role, MELLAL held various leadership positions, including Directeur Relation Client Groupe at APICIL, where responsibilities included operational resource mobilization and strategy co-construction, and Managing Director at Iliad/Free, focusing on the development of the Mobipel subsidiary. MELLAL's extensive career also includes executive roles at TNT France and Teleperformance France, where MELLAL was responsible for service client strategies and multi-site management. Educational qualifications include a Master's degree in Management and Administration of Businesses from Université Blaise Pascal and a Bachelor's degree in Administration, Economic, and Social from Université Lumière Lyon 2.